PinnedMatteo GrandEngaging with the internet in the age of anxietyA case for treating social media like food7 min read·Oct 29, 2020----
Matteo GrandWhat customer feedback tells you about your businessCollecting customer feedback is valuable, as long as you do these three not-so-simple things.5 min read·Nov 26, 2019----
Matteo GrandConstraints are a matter of perceptionReframe your thinking of constraints to make them work for you and your organisation.4 min read·Apr 26, 2019----
Matteo GrandDesign’s role in saving the insurance industry (from itself)How can design help the industry deliver on its promise of providing financial security to customers whilst still returning a profit?6 min read·Apr 26, 2019----
Matteo GrandDesign Thinking: a toolkit for everyoneDesign Thinking: one of the most effective frameworks for driving innovation within organisations.5 min read·Apr 26, 2019----
Matteo GrandDefining empathy for your organisationThe concept of empathy has found its way into the vocabulary of just about every business mainly due to the pressures that a changing…3 min read·Sep 14, 2018----